FAQ

ONLINE PAYMENTS

  • What forms of payment do you accept?

    We currently accept most major debit and credit cards. You can also use Payal, Google Pay, Apple Pay and Shop Pay.

  • Are online payments secure?

 

SHIPPING

  • What services do you offer?

  • What if I do not receive my order?

  • Do you offer free shipping?

  • Is there anywhere you don't ship to?

 

RETURNS

  • How long do I have to return a product?

  • What if my goods are damaged/defective on receipt?

  • Do you cover the cost of return postage?

  • Can I exchange an item?

 

REFUNDS

  • Am I entitled to a refund?

  • How long will it take to process a refund?

  • Can you withhold a refund?